Coronavirus (COVID-19) Update
We continue to operate with care…
During the Covid-19 pandemic, Riverside Physiotherapy has been adhering closely to current Government guidance and regulatory rules for healthcare professionals with everyone's health and safety in mind.
Although COVID-19 restrictions have been lifted, Healthcare settings are still maintaining infection control policies. We are no longer wearing masks during appointments and home visits. If you are clinically vulnerable or wish to wear a mask, please do so.
Telehealth
Our online Telehealth physiotherapy sessions provide a safe and secure way for us to assess your condition, and offer on-going professional medical support. Telehealth has worked incredibly well for patients. The technology has made it easy, and we have received fantastic feedback about the benefits of these remote sessions.
Simple and Easy to use
To book your session, please call 01923 828 417, and we will send you an email with instructions on how to access an online Zoom meeting. You will need access to a computer, tablet, or mobile phone, which has a camera and microphone.
Frequently Asked Questions
+ What should I wear to my appointment?
Please wear loose clothing that allows you to move freely. We will need to see the affected body part, so please bring shorts or a sleeveless t-shirt.
+ Do I need to be referred for treatment?
You don't need to be referred for treatment. However, your insurer may require a GP referral before treatment can be authorised.
+ What methods of payment do you accept?
We accept all credit/debit cards.
+ Will you invoice my insurance company directly?
We will invoice some UK health insurance companies directly. Many insurance policies have an excess. You will be responsible for any excess payments not covered by your insurers.
+ How many physiotherapy sessions will I need?
The number of sessions you may need will depend upon your injury. Most patients only need 2-3 sessions, but 10-20 sessions may be required if you're recovering from major surgery.
+ How quickly can I get an appointment?
We can normally offer appointments within 24 hours of contacting us.